| 根据国内知名第三方咨询机构艾瑞咨询(iResearch)12月20日发布的2016年中国电商生命力报告显示，2015年中国网络购物保持稳定的增长水平，市场交易规模达3.8万亿元，同比增长36.2%，预计2016年规模将继续扩大，达到5万亿。电子商务的蓬勃发展改变了人们的购物方式，网络购物因其高效、快捷、便利等优点，成为了广受国民喜爱的一种消费模式，然而作为一种消费新常态，消费者在不断享受剁手乐趣的同时，随之而来的也将是网购产生消费纠纷的可能。 在这样的经济新形势下，探索消费者权益维护更是任重而道远。作为知名电商代表，唯品会日前参与了由中国消费者报举办的新形势下互联网消费维权创新经验交流座谈会，率先与全国27个省、直辖市、自治区消协组织签订建立电商消费维权绿色通道合作协议，通过构建各地的消费维权绿色通道，实现维权服务快速化，令消费纠纷能够便捷高效地解决，这不仅提升了会员的购物体验，还切实反映了唯品会对消费者精选商品的不二承诺，真正做到放心购。 随着国民消费观念升级，网购用户早就由以前一味关注价格便宜，升级为注重商品品牌和品质。据中国消费者报社与中国电子商务研究中心11月4日联合发布的2016年中国消费者网络消费洞察报告与网购指南显示，在影响消费者网购选择诸多的因素中，商品品牌、品质、价格、品类、服务、物流居于前列，而其中消费者对于商品品牌和品质的关注度尤为突出，而唯品会则以正品精选和产地直采自营的特卖优势，在驱动网购消费的两大动因——品牌和品质中拔得头筹。 作为一家负责任的企业，唯品会积极支持互联网维权创新工作，一直致力为消费者提供更加优质的商品和服务，通过品牌授权、买手直采、商品溯源及质量抽检等四重保障确保商品品牌和品质。 l 品牌授权：目前唯品会与超过19000个品牌进行合作，其中包括SKII、欧时力Ochirly、Swisse、玉兰油OLAY等国内外知名品牌，有2000多家为全网独家合作品牌，品类涵盖服装、鞋包、美妆、母婴、家居等。 l 买手直釆：唯品会在全球11个国家和地区拥有1600余人的买手团队，他们根据用户消费大数据及全球流行趋势直接在源头进行采购，确保品质。 l 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